Privacy Policy

Last Updated: July 15, 2026

At TYWIST, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.

By using our website, you agree to this Privacy Policy.

Information We Collect

When you shop with us or create an account, we may collect:

Your name
Email address
Mobile number
Billing and shipping address
Order details
Payment status
Account preferences

We also collect basic technical information such as your device, browser, and website activity to help improve your shopping experience.

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and delivery notifications
Provide customer support
Process returns, exchanges, and refunds
Improve our website and services
Protect against fraud and unauthorized activity
Share offers and new arrivals (only if you choose to receive them)

Payment Security

Your payments are securely processed through Razorpay, our trusted payment partner.

TYWIST never stores your debit or credit card details, CVV, UPI PIN, or banking passwords. All payment information is protected using secure encryption and handled according to industry security standards.

Sharing Your Information

We only share your information when necessary to complete your order or provide our services.

This may include:

Payment partners
Delivery partners
Technology and website service providers

We never sell or rent your personal information to anyone.

Cookies

We use cookies to remember your preferences, keep your shopping cart updated, improve website performance, and provide a better shopping experience.

You can manage or disable cookies through your browser settings at any time.

Keeping Your Information Safe

We use appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. While no online system can guarantee complete security, we continuously work to keep your information safe.

Your Choices

You can:

Update your account information
Request to delete your account
Unsubscribe from promotional emails or messages at any time
Contact us with any privacy-related questions

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

TYWIST
A Brand of Dinjan Brands Private Limited

Customer Care: +91 98981 06944

Email: info@tywist.com

Store Address:
Shop No-37, Ved Arcade Mall,
Sardar Patel Ring Road,
Pranami Nagar, Vastral,
Ahmedabad – 382418, Gujarat, India.